Appointments

Routine appointments

Please call at reception or telephone during surgery opening hours on  020 8940 2423 to make an appointment with the Doctor or Nurse.

Once you are registered at the Practice you are free to consult any of the Doctors, except in an emergency, when you will be seen by the Doctor on duty.

You can also book appoinments online, please ask at recption to register for this facility.

Cancelling your appointment

If you cannot keep your appointment please let reception know as soon as possible.

Consult with a Doctor online

You can access Online Services here: https://florey.accurx.com/p/H84014

Here, you will be able to ask the doctor a question, ask our receptionist a question or ask our nurse a question.

Home Visits

If you are too unwell to attend the surgery we will visit you at home. Home visits should be requested before 10:00am on the day.

Whenever possible, please try to attend surgery, as the doctors can see several patients in the surgery in the time it takes to carry out a visit to your home. For this reason, we ask our patients to come to the practice if at all possible.

There are also better facilities for examining and treating patients at the practice.

The doctor may phone you back to discuss your problem as it may be able to be managed with telephone advice. Alternatively the doctor may consider that it would be more appropriate to arrange a hospital visit.