Contact the practice

Paradise Road Practice

37 Paradise Road
Richmond
TW9 1SA

Telephone: 0208 940 2423

Out of Hours: 111

Opening Times

Monday8:00am to 6:30pm
Tuesday8:00am to 6:30pm
Wednesday8:00am to 6:30pm
Thursday8:00am to 6:30pm
Friday8:00am to 6:30pm
SaturdayClosed
SundayClosed

How to make a complaint about NHS Services

If you have a complaint or concern about the service you have received at the practice, please let us know.

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be solved in this way you may wish to arrange a meeting with or write to the Practice Manager, Mr Andre Bonfiglioli.

Alternatively, you can contact directly the Commissioner of the Service, South West London Integrated Care Board

  • Telephone: 0800 026 6082
  • Email: contactus@swlondon.nhs.uk
  • By Post: NHS South West London
    120 the Broadway
    Wimbledon
    London SW19 1RH

If you are unhappy with the local resolution from either your GP Surgery or the Commissioner, you can contact the Parliamentary and Health Services Ombudsman.