Patient Access Online Services

What is Access Online?

With Patient Access, you can now view, book and cancel appointments at the GP surgery from home, work or on the move — wherever you can connect to the internet. What is more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

You can even download the “Patient Access” app for your smart phone or tablet.

How do I register?

• Stage 1

Patient Online Access Form

Please print off this form, fill in and you can either bring this to the surgery with your proof of ID ( this option is unavailable at this moment ) or you can send this form and your proof of ID to the practice email swlccg.paradiseroad@nhs.net.  

You will be given login details, so you will need to think of a password which is unique to you, This will ensure that only you are able to access your record- unless you choose to share your details with a family member or carer. It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it., then you should change your password immediately.

If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password. If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe we recommend that you do not make copies at all.

The practice has the right to remove online access to services for anyone that doesn’t use their responsibly.

• Stage 2

You can now register here.

Is My Information Secure?

All information that is sent to the surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Click on the image below if you have already registered for this facility: