37 Paradise Road, Richmond, TW9 1SA
Telephone: 0208 940 2423
We are open today, you can also use online consultation services to contact us about your request
Please consult your GP or NHS 111 urgently if you have recently or suddenly developed:
• Difficulty passing urine or controlling bladder/bowles
• Numbness or tingling around the back passage or genitals
• Numbness, pins and needles or weakness in both legs.
Please discuss with your GP before submitting this referral if you:
• Are feeling generally unwell/fever
• Have any unexplained weight loss
• Have a history of cancer
• Have recently become unsteady on your feet.
This service is for patients registered with a Richmond GP and aged over 16 years.
The getUBetter app is provided free of charge by Richmond CCG for patients
registered at Paradise Road Practice. It can be accessed on a Smartphone or on the
Web and guides you day-by-day through a sequence of exercises and tips to help you
get better from a range of new or recurrent musculoskeletal conditions:
• Lower back pain
• Back and leg pain
• Neck Pain
• Shoulder Pain
• Ankle Pain
• Knee Pain
• Soft Tissue Lower Limb
• Hip Pain
You will be referred to the App by one of our GPs or Physio, or you can self-register by
clicking on this link or the App image.
Please use an email address that is unique to you and select the condition you need
help to manage. You will then be sent an email with all the information you need to
You can download the getUBetter App to your Smartphone for easiest access or use
If you develop another condition register again with the same email address, select
your new condition and it will be added to your account.
The app will also connect you to your local; treatment, healthcare providers or
support services if needed like Physiotherapy.